Family Culture
When the average tenure of your staff is over 25 years, you are more than a team . . . you are a family. Our family values extend beyond the walls of our corporate office, to the utility management companies, engineering consultants, energy experts, and, most importantly, to your business. They are infused into everything we do.
Personal Relationships
Our approach is unique in the HVAC industry because building long-term relationships is our goal. This changes the way we conduct business. There is a reason that we have been serving more than 70% of our Preventive Maintenance (PM) customers for over ten years.
We develop personal relationships with our customers. You can expect to see a familiar face at your facility. We know each other by name. And, we encourage openness. If you have any questions or concerns, even beyond your HVAC needs, we want to be the first to know. We also have close relationships with our vendors and subcontractors to offer one-stop solutions to your HVAC energy and monitoring problems.
Commercial Service Experts
Cii Service is unique in the industry for many reasons. We focus solely on commercial, industrial, and institutional service, making us experts in our field. With us, you will always talk directly to a service technician, not a contractor performing bid spec work. Our technicians have more than years of on-the-job training, many have educational backgrounds ranging from technical school and associate degrees to graduate engineering. You can be assured that your repairs are performed by qualified personnel.
We service most of Virginia and the Piedmont area of North Carolina. We are large enough to exceed all of your needs, but small enough that we can ensure personal satisfaction from each customer. We aim to be the best, not the biggest. We care about our appearance, we drive clean trucks, we show up on time, are respectful of you and your facility, and would never stop by unexpectedly. We are dedicated to our customers. We take pride in the reputation we have built for superior responsiveness, technical expertise, and quality work.
Honesty, trust, reliability, and integrity come naturally to us.
That’s just what families do.
